Maple Design of Experiments Bundle Installation and Licensing Guide

Copyright © 2021 Maplesoft, a division of Waterloo Maple Inc.

Maple Design of Experiments Bundle 2021.1 Installation and Licensing Guide
Maple Requirements
Maple Design of Experiments Bundle 2021.1 Installation Using a Single User License
Activating Single User Versions
Installing MapleDOE Explorer
Maple Design of Experiments Bundle 2021.1 Installation Using a Network License
Uninstalling Maple Design of Experiments Bundle
Silent (Unattended) Installation
Configure the License Manager
Getting Started
Verifying Video Card Driver Requirements
Graphics Requirements
Virtual Machines
System Requirements
Trademarks

Maple Design of Experiments Bundle 2021.1 Installation and Licensing Guide

This installation guide contains information on how to install Maple Design of Experiments Bundle™ and the Maple Design of Experiments Bundle add-ons. Use it to install the products that you have purchased.

Maple Requirements

Maple Design of Experiments Bundle requires that Maple 2021.1.1 and Global Optimization Toolbox 2021.1.1 be installed. If you have Maple 2021.1, installing Maple Design of Experiments Bundle will automatically upgrade your Maple version to 2021.1.1. If you do not have Maple 2021.1 and require Maple 2021.1 installation and activation instructions, you can view the Maple 2021.1 Installation and Licensing Guide from the Maplesoft Documentation Center.

Maple Design of Experiments Bundle 2021.1 Installation Using a Single User License

Windows Single User Installation

During the installation process, you will need the purchase code that was sent to you in an email.

Windows Single User Installation

Download the Maple Design of Experiments Bundle .zip File and Extract the Installer

To install Maple Design of Experiments Bundle:

  1. Download the MapleDesignOfExperimentsBundle2021.1WindowsX64Installer.zip file.
  1. Unzip this file to the MapleDesignOfExperimentsBundle2021.1 directory.
  1. In the MapleDesignOfExperimentsBundle2021.1 directory, double-click setup-windows.exe.

Installing the Maple Design of Experiments Bundle Files

  1. At the Setup screen click Next to begin the installation process.
  1. Accept the License Agreement to continue with the installation.
  1. From the Choose the Type of Licensing screen select Single User License.
  1. Specify the path to your existing 2021 installation.
  1. Enter your purchase code for your product (Maple, Maple Design of Experiments Toolbox, MapleDOE Explorer or Global Optimization Toolbox).
  1. Follow the on-screen instructions to complete the installation process.
  1. Maple will be installed to C:\Program Files while Maple Design of Experiments Toolbox and Global Optimization Toolbox will be installed to C:\Program Files\ Maple 2021.1.
  1. If you activated successfully, you are ready to use the installed product. If you chose not to activate during installation, see Activating Single User Versions for specific instructions on single user activation. If you experience difficulties with activation, check our FAQs page at http://www.maplesoft.com/support/Faqs/Activation.

Return to Start.

Activating Single User Versions

Windows

Maple and each Add-on product, including the Maple Design of Experiments Toolbox and the Maple Design Explorer, require license files to operate. License files for earlier versions will not work with Maple Design of Experiments Bundle 2021.1. You must activate the single user versions of Maple Design of Experiments Bundle 2021.1 to obtain your license files. If you are running a single user installer, you can activate during the installation process. If you do not activate during the installation process, follow the steps below.

Note: Activation requires an Internet connection. If your computer does not have an Internet connection, please contact your distributor or Maplesoft customer service.

Windows

  1. Launch the Maplesoft Activation window.
  • There are separate license activation files (activation.exe) for each of Maple, Maple Design of Experiments and Maple Design of Experiments Explorer. These files are located in the license folders of each respective product:
  • <mapleDir>\license (for Maple)
  • <mapleDir>\toolbox\DesignOfExperiments\license
  • <mapleDir>\toolbox\DesignExplorer\license
  • <mapleDir>\toolbox\GlobalOptimization\license
  1. Run the activation.exe file. When the window opens, you will be prompted to enter your purchase code. After you have entered your purchase code, click Next. Note: If you are activating behind a proxy server, select the Yes option, and make sure to enter this information before clicking Next.
  1. You will be prompted to enter additional information. Click Next when this is complete.

A license (.dat) file will be saved in the toolbox\<product name>\license folder of your Maple 2021 installation. If you experience difficulties with activation, check our FAQs page at http://www.maplesoft.com/support/Faqs/Activation.

Return to Start.

Installing MapleDOE Explorer

To install MapleDOE Explorer:

  1. Go to the MapleDesignOfExperimentsBundle2021.1 directory.
  1. In the ExcelAdd-In subdirectory, find and double-click MapleDOEExplorer2021.1WindowsX64Installer.exe.
  1. Follow the on-screen instructions.

MapleDOE Explorer will be installed to C:\Program Files (x86)\MapleDOE Explorer\2021.1.

Maple Design of Experiments Bundle 2021.1 Installation Using a Network License

64-bit Windows Installation Using a Network License

Note: For network license installations, the system administrator must activate a network license and configure the license manager. For full instructions on how to configure the license manager, refer to the Install.html file in your 2021 install directory.

64-bit Windows Installation Using a Network License

Download the Maple Design of Experiments Bundle .zip File and Extract the Installer

To install Maple Design of Experiments Bundle:

  1. Download the MapleDesignOfExperimentsBundle2021.1WindowsX64Installer.zip file.
  1. Unzip this file to the MapleDesignOfExperimentsBundle2021.1 directory.
  1. In the MapleDesignOfExperimentsBundle2021.1 directory, double-click setup-windows.exe.

Installing the Maple Design of Experiments Bundle Files

  1. At the Setup screen, click Next to begin the installation process.
  1. Accept the License Agreement to continue with the installation.
  1. In the Choose the Type of Licensing screen, select Use Network License Server.
  1. Select either Design of Experiments Toolbox or Design Explorer in the License Type dialog.
  1. Specify the path to your 2021 installation.
  1. Select the components you want to install.
  1. In the Single or Redundant Server screen, do one of the following, depending on whether you have a single or redundant license server setup.
  • If you have a single license server setup:
  1. Select Single Server, and then click Next.
  1. Enter the name or IP address of the license server in License server.
  1. Enter the port number of the license server in Port number.
  1. Click Next.
  • If you have a redundant license server setup:
  1. Select Redundant Server, and then click Next.
  1. Enter the names or IP addresses of the license servers in License server 1, License server 2, and License server 3.
  1. Enter the port numbers of the license servers in Port number 1, Port number 2, and Port number 3.
  1. Click Next.
  1. Click Install, then click Done.

Return to Start.

Uninstalling Maple Design of Experiments Bundle

Maple Design of Experiments Bundle permits you to uninstall all of Maple Design of Experiments Bundle, or individual components separately.

To uninstall Maple Design of Experiments Bundle or Maple Design of Experiments Bundle components:

  1. From your Maple installation directory, go to the uninstall directory.
  1. Run the uninstall.exe file.
  1. Select whether you want to uninstall all of Maple Design of Experiments Bundle, including Maple or install individual components.
  1. Follow the on screen instructions.

Return to Start.

Silent (Unattended) Installation

Using options specified directly in the command line
Using an Option File
Available Installation Options
Additional Information
Silently Uninstalling Maple Design of Experiments Bundle

It is possible to install the network version of Maple Design of Experiments Bundle using an unattended mode option. There are two ways to perform an unattended installation of Maple Design of Experiments Bundle:

  • Using options specified directly in the command line
  • Using an option file.

Using options specified directly in the command line

You can run an unattended installation without an option file by specifying the installation options directly in the command line. To run the unattended installation this way, do the following:

Windows

  1. Open a command prompt window.
  1. Browse to the directory in which your Maple Design of Experiments Bundle install file is located.
  1. Run the unattended installation process using the following syntax setup-windows.exe --option optionvalue. For example, use the command setup-windows.exe --mode unattended to install Maple Design of Experiments Bundle in unattended mode.

Using an Option File

Windows

  1. Check the System Requirements for your operating system.
  1. Close all programs, particularly any previous release of Maple Design of Experiments Bundle.
  1. Log on as administrator or ensure that you have administrator privileges.
  1. Create an option file.

You can create your own options.txt file using the following example as a template:

mode=unattended

installdir=C:\Program Files\Maple 2021

defaultapp=1

desktopshortcut=1

licenseType=network

serverName=myServerName

portNumber=27000

  1. Open a command prompt window.
  1. Browse to the directory in which your setup-windows.exe file is located.
  1. Run the silent installation process with the command setup-windows.exe --optionfile <optionfile>, where <optionfile> is the name of the option file.

Note: If you created your option file in a directory other than the directory in which the setup-windows.exe file is located, you must specify the path to the option file when you run this command.

Available Installation Options

Option Name

Description

Allowed Values

Default Value

help

Display the list of valid options

 

 

version

Display product information

 

 

unattendedmodeui

Unattended Mode UI

none minimal minimalWithDialogs

none

optionfile

Name of option file

string

 

debuglevel

Debug information level of verbosity

0 1 2 3 4

2

mode

Installation mode

unattended

unattended

debugtrace

debugtrace

string

 

installer-language

 

en ja

en

installdir

Installation Directory

string

INSTALLDIR64

Maple Design of Experiments BundleVersion

64-bit version of Maple Design of Experiments Bundle

x64

x64

defaultapp

Make Maple Design of Experiments Bundle 2021.1 the default application for .MSE files

0 or 1

1

desktopshortcut

Install desktop shortcut

0 or 1

1

licenseType

Type of Licensing

single network

single

singleOrRedundant

Single or redundant server setup

single redundant

single

serverName

License server

string

 

portNumber

Port number on license server

numeric

27000

serverName1

License server 1

string

 

portNumber1

Port number on license server 1

numeric

27000

serverName2

License server 2

string

 

portNumber2

Port number on license server 2

numeric

27001

serverName3

License server 3

string

 

portNumber3

Port number on license server 3

numeric

27002

Additional Information

  • You are not provided with any feedback when you run the installer in this mode
  • While you can install the single-user version of Maple Design of Experiments Bundle silently, it is not possible to activate the product at this time. After the silent installation of the single user version of Maple Design of Experiments Bundle 2021.1 is complete, from the Start menu, select All Programs, then Maple Design of Experiments Bundle 2021.1, then Tools and then Activate Maple Design of Experiments Bundle 2021.1.

Silently Uninstalling Maple Design of Experiments Bundle

  1. To perform a silent uninstallation of Maple Design of Experiments Bundle, at a command prompt, run the uninstall command, located in the <Maple Design of Experiments Bundle Install Folder>/uninstall directory, as follows:

<Maple Design of Experiments Bundle Install Folder>/uninstall/uninstall -- mode unattended

Return to Start.

Configure the License Manager

Configure the License Manager for Windows

Configure the License Manager for Windows

Before starting the Windows Network version of Maple Design of Experiments Bundle 2021.1, you must obtain your license file and start the license manager by completing the following tasks.

  1. Install FlexNet Publisher and Activation Utilities
  1. Activate a Network License
  1. Start the License Manager for Multiple Maplesoft Products

Install FlexNet Publisher and Activation Utilities

  1. Double-click the NetworkToolsWindowsX64Installer.exe file from the install disc or from where you downloaded the file.
  1. Close all programs, particularly Microsoft® Excel® and any previous release of Maple Design of Experiments Bundle.
  1. Follow the on-screen instructions.

Activate a Network License

Maple Design of Experiments Bundle 2021.1 requires a Maple Design of Experiments Bundle 2021.1 license file to operate. License files for earlier versions of Maple Design of Experiments Bundle do not work with Maple Design of Experiments Bundle 2021.1. To obtain your license file, you must use the Maple Network Tools activation program or activate off-line by following the instructions at http://www.maplesoft.com/contact/webforms/offlineactivation/. Ensure that you can connect to the Internet as activation requires an Internet connection. If your computer does not have an Internet connection, please contact Maplesoft customer service.

  1. Depending on your version of Windows, do one of the following:
  • If you are using Windows 8.1, from Start screen swipe up from the middle of the screen or alternatively, move the mouse to the bottom left of the screen and click the downward arrow that appears. Under the Maple Network Tools heading, right-click on the Activate Maple tile. Next, click the Run as administrator icon.
  • For all other supported versions of Windows, from the Start menu, select (All) Programs > Maple Network Tools > Activate Maple.
  1. You will be prompted to enter your purchase code, hostname, and hostid of your license server. If you are activating behind a proxy server, make sure to enter this information before clicking Next.
  1. You will be prompted to enter additional information including the number of licenses you are activating. Click Next when this is complete.
  1. A license file (.lic), will be saved to the C:\Program Files\Maple Network Tools\activate folder. You will need this license file in the next step.

Start the License Manager for Multiple Maplesoft Products

To run Maple and associated products, you must place all license files in the same directory. If you have other FlexNet Publisher license files stored in one central location, you can store Maple and associated product license files there as well.

Complete the following tasks:

  1. Stop the License Manager
  1. Move all Maple Design of Experiments Bundle License Files to a Common Directory
  1. Start the License Manager Daemons
Stop the License Manager
  1. Go to the directory of the FlexNet Publisher utilities that are currently being used and double-click lmtools.exe. Alternatively, in the Start menu, select (All) Programs>Maple Network Tools>LMTools11.13.1.2 Note: On Windows 8.1, from Start screen swipe up from the middle of the screen or alternatively, move the mouse to the bottom left of the screen and click the downward arrow that appears. Under the Maple Network Tools heading, click LMTools11.13.1.2
  1. Under the Service/License File tab, click Configuration using Services.
  1. Click the Config Services tab. From the Server Name list, select the service currently being used.
  1. Click the Start/Stop/Reread tab, then click Stop Server.
Move all Maple Design of Experiments Bundle License Files to a Common Directory

Using Windows Explorer, move all of the license files to a common directory, for example, C:\Program Files\Maple Network Tools\activate.

Start the License Manager Daemons
  1. From the Start menu, select (All) Programs>Maple Network Tools >LMTools11.13.1.2. Note: On Windows 8.1, from Start screen swipe up from the middle of the screen or alternatively, move the mouse to the bottom left of the screen and click the downward arrow that appears. Under the Maple Network Tools heading, click LMTools11.13.1.2
  1. Under the Service/License File tab, click Configuration using Services.
  1. Click the Config Services tab.
  1. In the Config Services property sheet, enter or browse for the following:

Service Name

Enter a name for the service (optional)

Path to the lmgrd.exe file

C:\Program Files\Maple Network Tools\FLEXlm\11.13.1.2\windows\lmgrd.exe

Path to the license file Note: The path to the license file should not contain a terminating backslash

C:\Program Files\Maple Network Tools\activate

Path to the debug log file Enter the path to the directory containing the debug log file. You must create this file manually (log.txt is the manually created file in the example below), as it is not automatically generated.

C:\Program Files\Maple Network Tools\FLEXlm\11.13.1.2\windows\log.txt

  1. To set up the daemons as a service (recommended), select the Use Services check box. This is available for Windows 8.1.
  1. To start the daemons at boot time (recommended), select the Start Server at Power Up check box.
  1. Click Save Service. When prompted to save the service, click Yes.
  1. Click the Start/Stop/Reread tab. In that property sheet, click Start Server to start the license manager daemons.

You can now use your network licensed Maplesoft products.

Novell Networks

FlexNet Publisher does not run on Novell or IPX/SPX. Follow these instructions to install the license manager on any network that is exclusively a Novell environment.

  1. Install TCP/IP on all client machines.
  1. Select a Windows computer that has TCP/IP installed to act as a license server and run the license daemons using the Start License Manager for Maple Design of Experiments Bundle 2021.1 Only instructions.

Return to Start.

Getting Started

When the installation and activation process is complete, start Maple. Examples are available for Maple and any activated Add-on product. To access the examples, from the Help menu, select Examples.

For more information, see the Getting Started Guide for your Add-on product, which can be found on your desktop.

Return to Start.

Verifying Video Card Driver Requirements

Identifying Your Video Card Type
Verifying and Upgrading Your Driver Software
Downloading and Installing Driver Updates From a Vendor's Web Site

To optimize the performance of graphics in Maple Design of Experiments Bundle 2021.1, it is strongly recommended that you install the latest driver software available for your video card. Before using Maple Design of Experiments Bundle 2021.1, follow the steps in this section to verify and, if necessary, upgrade your video card driver software.

Identifying Your Video Card Type

Windows

  1. Do the following to open the Device Manager window:
  • Open the Start menu. In the Start Search field, search for devmgmt.msc. From the search results, click Device Manager.
  1. In the Device Manager window, expand the Display adapters section. Your video card type is listed in this section (for example, RADEON X600 Series).

Return to Start.

Verifying and Upgrading Your Driver Software

Windows

  1. In the Device Manager window, in the Display adapters section, right-click the entry for the video card used by your computer and select Update Driver... The Hardware Update Wizard is displayed.
  1. When prompted to connect to Windows Update, select Yes, this time only and click Next.
  1. Select Install the software automatically (Recommended) and click Next. The wizard checks whether a more current version of the driver software is available.

If the wizard indicates that the latest driver software is installed, click Finish to close the wizard. Your computer is configured to display graphics in Maple Design of Experiments Bundle 2021.1.

If the wizard indicates that a more current version of the driver software is available, follow the on-screen instructions to install the update.

Return to Start.

Downloading and Installing Driver Updates From a Vendor's Web Site

If you are using a Linux operating system, or if you are using a Windows or Macintosh operating system and the driver software that was automatically detected does not function as expected, download and install the latest driver from the web site of the video card vendor.

Identifying the Driver Version Used by Your Video Card

Windows
  1. In the Device Manager window, expand the Display adapters section.
  1. Right-click the entry for the video card used by your computer and select Properties. A dialog box that contains information related to your video card is displayed.
  1. Click the Driver tab. The driver version used by your video card is listed beside Driver Version at the top of the window.

Obtaining the Latest Driver Software

To download the latest driver software for your video card, visit the web site of your video card vendor

AMD or ATI Video Cards

Visit http://support.amd.com/us/gpudownload/Pages/index.aspx and search for the driver software for your operating system and video card type. Download and install the latest driver software available for your video card.

Note: If you are using an AMD Catalyst™ or ATI Catalyst video card, download the Catalyst Software Suite.

Intel Video Cards

Visit http://www.intel.com/support/graphics/ and search for the driver software for your chipset type. Download and install the latest driver software available for your video card.

For more information about identifying your chipset type in Windows, visit http://www.intel.com/support/chipsets/sb/cs-009245.htm.

For more information on upgrading your driver software in Linux, visit http://www.intel.com/support/graphics/sb/cs-010512.htm.

NVIDIA Video Cards

Visit http://www.nvidia.com/Download/index.aspx and search for the driver software for your operating system and video card type. Download and install the latest driver software available for your video card.

Return to Start.

Graphics Requirements

To optimize the performance of graphics in Maple Design of Experiments Bundle, it is strongly recommended that you use the latest driver software available for your video card. For more information on verifying your video card driver software, see Verifying Video Card Driver Requirements.

Virtual Machines

For optimal performance, you should install and run Maple Design of Experiments Bundle 2021.1 on a physical computer. If you run Maple Design of Experiments Bundle 2021.1 on a virtual machine, you may experience performance issues.

System Requirements

64-bit Windows System Requirements
Java Requirements
Excel Requirements

64-bit Windows System Requirements

Version

CPU

Recommended RAM

Hard Disk

Windows Server 2016

AMD X86_64 1 GHz Intel Xeon, Intel 64

4 GB

4 GB

Windows 10

AMD X86_64 1 GHz Intel Xeon, Intel 64

4 GB

4 GB

Windows Server 2019

AMD X86_64 1 GHz Intel Xeon, Intel 64

4 GB

4 GB

  • DVD-ROM drive (for DVD installation).
  • 16-bit color at 1024 by 768 (or greater) resolution recommended.
  • Internal TCP/IP connections enabled.
  • System performance may be affected if running below the recommended memory requirement.
  • Classic Worksheet is not available on this platform.

Java Requirements

Oracle® Java® SE Runtime Environment 8.

The latest update of JDK version 8.

Notes:

  • Make sure you have the JDKbin folder in your system Path variable.
  • The JDK installation is required to support the Phoenix ModelCenter interface.

Excel Requirements

Excel 2013 (updated to latest version), Excel 2016 or Excel 2019.

Installing the Maple Design of Experiments Bundle Excel Add-in

You can install the Excel Add-In either during or after installation.

To install the Excel Add-In after Maple Design of Experiments Bundle installation:

  1. Navigate to your Maple installation directory.
  1. Next, select the toolbox directory.
  1. Finally, select the Maple Design of Experiments Bundle installation directory.
  1. Run setup.exe.
  1. Follow the onscreen instructions.

Return to Start.

Trademarks

Note: Maple uses the Flexera Software Corporation FlexNet Publisher as its license manager. This document contains all the information you require for a standard Maple installation. For more information, refer to the FlexNet Publisher documentation at http://www.flexerasoftware.com/.

Maple, Maple Design of Experiments Toolbox, Maple Design Explorer, Global Optimization Toolbox, Maplesoft, and Waterloo Maple are trademarks of Waterloo Maple Inc.

Intel is a registered trademark of Intel Corporation.

Linux is a registered trademark of Linus Torvalds.

Microsoft, Windows, Windows Server, Excel, Visual Studio, Visual C++, and Internet Explorer are registered trademarks of Microsoft Corporation.

Macintosh and Mac OS are registered trademarks of Apple Computer, Inc.

NVIDIA is a registered trademark of NVIDIA Corporation.

AMD, ATI, AMD Catalyst, and Catalyst are either trademarks or registered trademarks of Advanced Micro Devices, Inc.

Java and JRE are registered trademarks of Oracle and/or its affiliates.

FLEXlm and FlexNet are registered trademarks of Flexera Software Corporation.

JMAG is a registered trademark of JSOL Corp. in the US and other countries.

Watcom is a trademark of Sybase, Inc.

MATLAB and Symbolic Math Toolbox are trademarks or registered trademarks of The MathWorks, Inc.

All other brand names or product names are trademarks or registered trademarks of their respective companies.

Return to Start.